I received an error message:

If you have experienced an error on your account, please call us at 800-232-8669, option 0, or you may send us a secured email through your online banking and we will research.  Please be prepared to provide the error code or message you received as well as a detailed explanation of what you were doing at the time of the error. 



 If it is an error on a transaction that was done at a branch

Please call us at the phone number below and we will assist you.  


To reach an Excite Credit Union branch, call 800-232-8669 and enter the extension number below to reach the branch the error occurred at:


  California branches:   Curtner 5500;   Blossom 5600         North Carolina branches:  Racine:  2300;   Glen Meade: 2400