Frequently Asked Questions (FAQ)
I received an error message: If you have experienced an error on your account, please call us at 800-232-8669, option 0, or you may send us a secured email ...
Wed, 31 Aug, 2022 at 8:59 AM
If you wish to make any of the following changes on your account: Name Address (can also be updated via Settings in online or mobile banking) Telepho...
Wed, 22 Jan, 2025 at 9:17 AM
You may request a credit line increase at any time via our online website portal or mobile app. If you use our website, www.excitecu.org, simply click o...
Wed, 19 Jul, 2023 at 12:52 PM
Thank you for reaching out for information on making a credit card payment on our online banking platform at www.excitecu.org. Step by Step Instructions...
Mon, 28 Feb, 2022 at 3:39 PM
If your debit card is not working or you are getting a decline on a transaction, please make sure that you have your debit card controls turned on in your m...
Thu, 11 Aug, 2022 at 3:28 PM
Signing up for Electronic Statements or as we call it, "eStatements", provides so many benefits: convenience, lower cost, and helping to save the ...
Mon, 31 Jul, 2023 at 11:24 AM
If you have fraud on your account, please contact us immediately at 800-232-8669, option 0. We will need to block access to your account. If you have given...
Tue, 17 Dec, 2024 at 1:01 PM
Trying to send a wire, ACH or set up direct deposit and need your account number? We got you covered. To find your account number when logging in throug...
Mon, 28 Feb, 2022 at 6:00 PM
To make a payment online to your Excite Credit union loan, please visit our link at https://web.baconpay.com/gate/login?institutionId=70481a21-6e61-4f71-a...
Fri, 28 Aug, 2020 at 12:46 PM
What is Shared Branching? Excite Credit Union is a member of the Co-op Shared Branching network. This means you may conduct your Excite Credit Union bankin...
Thu, 26 Jan, 2023 at 4:14 PM