Frequently Asked Questions (FAQ)

HOW CAN I MAKE A PAYMENT
There are many choices to make a payment to your account.  Please see the accepted methods below. You can click here to make a payment: Make A Payment     ...
Thu, 18 Sep, 2025 at 2:15 PM
How do I find my account number?
Trying to send a wire, ACH or set up direct deposit and need your account number? We got you covered. To find your account number when logging in throug...
Wed, 17 Sep, 2025 at 2:32 PM
Loan Payments from External Source
To make a payment online to your Excite Credit union loan, please the following link: Make A Payment You may register for this service or simply click ...
Wed, 17 Sep, 2025 at 2:38 PM
OPT OUT OF INSURANCE, INVESTMENT, & MARKETING
In order to opt out of communications you would go to our website at www.excitecu.org and scroll all the way to the bottom of the page and in the middle, cl...
Thu, 18 Sep, 2025 at 1:44 PM
Shared Branching
What is Shared Branching? Excite Credit Union is a member of the Co-op Shared Branching network. This means you may conduct your Excite Credit Union bankin...
Wed, 17 Sep, 2025 at 2:42 PM
Skip-a-Payment
You may request a Vehicle or Personal loan "Skip A Payment" 5 days prior to the due date on your loan for a $25 fee through our website by clickin...
Tue, 16 Sep, 2025 at 10:35 AM
Stop Payment
You may place a stop payment for a $29 fee through our mobile app or by logging into online banking through your browser. You may also request a stop paymen...
Wed, 17 Sep, 2025 at 2:46 PM
Travel Notifications
Traveling? Lucky you.  Now, let's make sure we know where you (and your card) are going to be so you will have a carefree time.  We've even added th...
Tue, 16 Sep, 2025 at 10:55 AM
WIRE TRANSFERS
  If you wish to send a wire, please visit a local branch to complete the proper paperwork. Please remember to bring the wiring instructions and a non-expi...
Wed, 17 Sep, 2025 at 2:52 PM