Frequently Asked Questions (FAQ)
Overdraft Protection from a Regular Savings or High Yield Money Market Account • Members have the option to link their Excite checking account to...
Thu, 23 Jul, 2026 at 2:51 PM
We are unable to post your Direct Deposit until we receive the electronic file (“tape”) from the Federal Reserve. Direct deposit files are received dai...
Wed, 24 Jun, 2026 at 7:07 AM
Possible Scam or Account Compromise If you believe you’ve been scammed or shared your account or online banking information, contact Excite Credit ...
Wed, 13 May, 2026 at 7:24 AM
What is Shared Branching? Excite Credit Union is a member of the Co-op Shared Branching network. This means you may conduct your Excite Credit Union bankin...
Fri, 8 May, 2026 at 6:26 AM
You may request a Vehicle or Personal loan "Skip A Payment" 5 days prior to the due date on your loan for a $25 fee through our website by clickin...
Tue, 16 Sep, 2025 at 10:35 AM
You may place a stop payment for a $29 fee through our mobile app or by logging into online banking through your browser. You may also request a stop paymen...
Wed, 17 Sep, 2025 at 2:46 PM
Electronic statements for your Visa Credit Card: Desktop Computer or laptop: To access eStatements for your Visa credit card, please log in to your acc...
Fri, 7 Aug, 2026 at 9:19 AM
please call Excite Credit Union at 800-232-8669 and choose option 0 or call 408-265-7322 and choose option 0.
Wed, 25 Mar, 2026 at 8:53 AM
Traveling? Lucky you. Now, let's make sure we know where you (and your card) are going to be so you will have a carefree time. We've even added th...
Tue, 16 Sep, 2025 at 10:55 AM
If you wish to send a wire, please visit a local branch to complete the proper paperwork. Please remember to bring the wiring instructions and a non-expi...
Fri, 4 Sep, 2026 at 7:04 AM